AccountingBestPro Last updated: November 10, 2025
These Website Terms of Use (“Terms”) govern your access to and use of the website accountingbestpro.com (the “Website”), operated by AccountingBestPro (“AccountingBestPro”, “we”, “us”, “our”).
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.
AccountingBestPro
Business Number (BN): 167981304
Address: 131 Bloor St W #200, Toronto, ON M5S 3R8, Canada
Phone: +1 888 880 1890
Email: info@accountingbestpro.com
We provide outsourced accounting, bookkeeping, tax, payroll, and related financial services primarily to businesses in Canada.
The content on this Website is provided for general, informational purposes only. It is not intended as, and should not be relied on as:
accounting or bookkeeping advice
tax advice
legal advice
financial or investment advice
You should not act or refrain from acting based solely on information from this Website. Before making any decisions or taking any actions that may affect your business or personal finances, you should consult a qualified professional.
Your use of this Website and communication with us through it does not create an accountant–client, advisor–client, or any other professional relationship unless and until a separate, written engagement is agreed.
Viewing this Website, downloading materials, or submitting basic contact information does not mean that you have engaged AccountingBestPro to provide services.
You become a client of AccountingBestPro only when:
we confirm in writing that we accept you as a client, and
you accept a proposal, engagement letter, or service agreement, and/or
you pay a retainer or invoice clearly associated with a defined scope of services.
Any professional engagement will be governed by separate written terms in addition to or instead of these Terms.
You may use the Website only if you are the age of majority in your province or territory of residence and can enter into a binding agreement.
You agree that you will not:
use the Website for any unlawful, fraudulent, or malicious purpose
attempt to gain unauthorized access to any portion of the Website, its systems, or any associated networks
interfere with or disrupt the operation of the Website
introduce viruses, malware, or any other harmful code
use automated tools (including robots, crawlers, or scrapers) in a way that imposes an unreasonable load on our systems
We may, at our discretion and without notice, suspend or terminate your access to the Website if we believe you have violated these Terms or applicable law.
Unless otherwise stated, all content on the Website, including text, graphics, logos, icons, images, and the overall design and layout, is owned by AccountingBestPro or our licensors and is protected by copyright and other intellectual property laws.
Subject to these Terms, you are granted a limited, non-exclusive, non-transferable license to:
access and view the Website and its content for your personal or internal business use
print or download reasonable portions of the content for your records, provided you do not remove any copyright or proprietary notices
You may not:
reproduce, copy, modify, publish, distribute, or display Website content for commercial purposes without our prior written consent
use our trademarks, trade names, or logos without express written permission
If you submit information, questions, comments, or other content through forms, email, or other channels (“User Content”), you represent and warrant that:
the information is accurate to the best of your knowledge
you have the right to provide it to us
You understand that:
email and other electronic communications may not be fully secure, and
you should not send highly sensitive information unless we specifically request or agree to a secure method.
We may keep a record of communications as needed to respond to your inquiries, manage our relationship with you, and comply with legal obligations. User Content is also subject to our Privacy Policy.
The Website may refer to third-party products, services, or resources. Any such references are for convenience and information only. AccountingBestPro does not control, endorse, or guarantee any third-party content or services and is not responsible for them.
Your dealings with third parties are solely between you and those third parties.
Your use of the Website is also subject to our Privacy Policy and Cookie Policy, which explain how we handle personal information and use cookies and similar technologies.
By using the Website, you acknowledge that you have had the opportunity to review these policies.
The Website and all content are provided on an “as is” and “as available” basis without warranties or conditions of any kind, express or implied.
Without limiting the generality of the foregoing, we do not warrant that:
the Website will be available at all times or free from interruptions or errors
the content is accurate, complete, current, or suitable for your particular purposes
the Website or its servers are free from viruses or other harmful components
Any use of the Website and reliance on its content is at your own risk.
To the fullest extent permitted by law, AccountingBestPro and its owners, officers, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of, or inability to use, the Website or its content, even if we have been advised of the possibility of such damages.
To the extent permitted by law, our total aggregate liability for any claim relating to your use of the Website shall not exceed the greater of:
one hundred Canadian dollars (CAD 100), or
the amount, if any, that you have paid to use the Website in the twelve (12) months before the claim.
Some jurisdictions may not allow certain limitations of liability. In such cases, these limitations apply to the maximum extent permitted by applicable law.
You agree to indemnify and hold harmless AccountingBestPro and its owners, officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with:
your use of the Website
your violation of these Terms
your violation of any applicable law or third-party rights
These Terms and your use of the Website are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
You agree that any disputes arising out of or relating to these Terms or the Website shall be brought exclusively in the courts of the Province of Ontario, sitting in Toronto, Ontario, Canada.
We may change, suspend, or discontinue any part of the Website at any time without notice.
We may also update these Terms from time to time. The “Last updated” date at the top indicates the latest revision. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be applied to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, Cookie Policy, and any other legal notices on the Website, form the entire agreement between you and AccountingBestPro regarding your use of the Website.
If you have any questions about these Terms, please contact:
AccountingBestPro
131 Bloor St W #200
Toronto, ON M5S 3R8, Canada
Phone: +1 888 880 1890
Email: info@accountingbestpro.com
AccountingBestPro Last updated: November 10, 2025
This Service Cancellation and Refund Policy (“Policy”) explains how AccountingBestPro handles cancellations, changes, and refunds for our professional services. This Policy applies in addition to any specific terms set out in your engagement letter, proposal, or service agreement with us.
If there is a conflict, the terms of your signed engagement letter or service agreement generally prevail, subject to applicable law.
AccountingBestPro provides professional accounting, bookkeeping, tax, payroll, and related advisory services. These services are:
personalized to each client
time-based and knowledge-based
often connected to strict deadlines and third-party requirements (such as tax filing dates)
Because of this, our fees generally reflect the time, expertise, and effort invested, rather than a simple product that can be returned.
You engage AccountingBestPro when:
you sign an engagement letter, proposal, or service agreement, or
you accept a written offer from us, or
you pay a retainer or invoice clearly associated with a specific scope of services.
Once engaged, the scope, fees, timing, and other terms of the engagement are set out in the relevant agreement and supplemented by this Policy.
If you cancel a one-time or project-based service before we start substantive work:
we will generally refund any retainer or prepayment,
after deducting any reasonable non-recoverable costs already incurred (for example, certain administrative or processing costs).
We will tell you whether any work has started and whether any costs have already been incurred at the time of cancellation.
If you cancel after we have begun working:
you remain responsible for fees for work performed up to the effective date of cancellation, which may include analysis, data entry, reconciliations, documents prepared, and communications, and
if you have prepaid more than the value of the work completed, we may issue a partial refund of the unearned portion or provide a credit, as set out in your engagement terms and subject to applicable law.
Once a one-time or project-based service has been substantially completed (for example, financial statements prepared, books cleaned up, or tax filings submitted):
fees for completed work are generally non-refundable,
unless applicable law requires otherwise or we decide, at our discretion, to provide an adjustment.
If you have concerns about the work performed, you should contact us so we can review and, where appropriate, clarify or correct issues.
For recurring services, such as monthly or quarterly outsourced accounting or bookkeeping:
you may request cancellation by providing written notice (for example, by email), and
we may require a minimum notice period, typically stated in your engagement letter or agreement.
Unless otherwise stated in your agreement:
fees for previous periods are non-refundable,
if notice is given close to the next billing date, charges for the upcoming period may still apply,
if you have prepaid for future service periods, we will review the remaining work and either complete services for the prepaid period or, where appropriate, apply a pro-rated refund or credit for services not yet performed.
We will explain how your specific plan handles notice periods, billing cycles, and any minimum terms.
If you need to reschedule deadlines, meetings, or milestones:
please give us as much notice as possible,
we will make reasonable efforts to accommodate new timelines, taking into account our schedule and other commitments.
If delays arise because of missing, incomplete, or late information from you or third parties:
we may need to adjust timelines and fees, and
we are not responsible for missed deadlines, penalties, interest, or negative outcomes resulting from delays beyond our control.
We may suspend or terminate services if:
you do not provide necessary information or cooperation,
you fail to pay fees when due,
a conflict of interest is identified that cannot be resolved,
we are required or advised to withdraw by professional standards or law, or
continuing the engagement would be unlawful, inappropriate, or inconsistent with our duties.
If we suspend or terminate services and you have prepaid for work not yet performed:
we will generally refund or credit any unearned portion of prepaid fees,
after accounting for work already completed and reasonable costs incurred.
We carefully review our work, but if you believe there is an error or issue:
you should contact us promptly with details so that we can investigate, and
where appropriate, we will correct the issue or provide additional clarification or work.
If we determine that a material error has occurred due to our actions and it cannot reasonably be corrected:
we may, at our discretion and subject to applicable law, offer an adjustment, partial refund, or service credit.
Nothing in this Policy limits any mandatory rights you may have under applicable laws, including any consumer protection laws that may apply.
Except where required by law or explicitly stated otherwise in your engagement letter, the following are usually non-refundable:
government or regulatory fees once paid (for example, filing fees or remittances)
payment processing or similar charges that we cannot recover
amounts paid to third parties on your behalf
fees for professional time already spent, including analysis, preparation, meetings, and communications
If a refund is approved:
we will generally process it using the same method you used for payment, when possible, and
we aim to process refunds within a reasonable time frame, taking into account internal procedures and any payment processor timelines.
Any refund will be made in accordance with applicable laws and the terms of your engagement.
Our fees are based on the scope of work, complexity, and professional time, not on achieving a particular outcome.
We cannot guarantee any specific result, such as a particular tax refund, approval, or decision by a government authority or other third party.
This Policy is intended to be consistent with applicable Ontario and Canadian laws that govern service contracts and professional services. If there is any inconsistency between this Policy and mandatory legal requirements, the law will prevail.
We may update this Policy from time to time to reflect changes in our services, business practices, or legal requirements. The “Last updated” date at the top indicates when it was most recently revised.
If changes are significant and you are an existing client, we may also communicate updates directly, for example by email or as part of your next engagement.
If you want to cancel services, request a refund, or ask questions about this Policy, please contact:
AccountingBestPro
131 Bloor St W #200
Toronto, ON M5S 3R8, Canada
Phone: +1 888 880 1890
Email: info@accountingbestpro.com